Privacy Policy

Effective Date: August 15, 2026

Maranello Collision Center (“Maranello,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, communicating with us, requesting services, scheduling appointments, or participating in our SMS/MMS messaging program.

This Privacy Policy explains what information we collect, how we use it, how it may be disclosed, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

First and last name.
Email address.
Mobile or telephone number.
Vehicle information.
Insurance information.
Appointment information.
Information regarding collision repairs, estimates, claims, or requested services.
Messages, questions, photographs, documents, or other information you send to us.
Your preferences and consent regarding SMS/MMS communications.

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use personal information to:

Respond to questions and customer service requests.
Schedule, confirm, manage, or reschedule appointments.
Provide updates regarding vehicle repairs or requested services.
Communicate information related to estimates, repairs, insurance claims, or customer service.
Send SMS/MMS communications when the customer has consented to receive them.
Operate, maintain, and improve our website and customer communication systems.
Maintain business and transaction records.
Protect our customers, systems, and business from fraud, misuse, or security threats.
Comply with legal or regulatory obligations.

3. SMS/MMS Messaging Program

Customers may voluntarily consent to receive SMS/MMS messages from Maranello Collision Center regarding appointments, repair or service updates, and customer support.

Message frequency varies depending on your appointments, repair status, service requests, and interactions with our customer support team.

Message and data rates may apply.

Consent to receive SMS/MMS messages is optional and is not a condition of purchasing goods or services from Maranello Collision Center.

You may opt out of SMS/MMS communications at any time by replying STOP to a message.

For assistance with SMS/MMS communications, reply HELP or contact us at 305-665-7556 or Customer@MaranelloCollision.com.

After opting out, you may receive a final confirmation message indicating that you will no longer receive messages from the SMS/MMS program.

4. Mobile Information and Messaging Consent

Maranello Collision Center does not share, sell, rent, or provide your mobile phone number or SMS/MMS messaging consent data to third parties or affiliates for marketing or promotional purposes.

Mobile information and messaging consent information will not be transferred to third parties or affiliates for their own marketing or promotional use.

We may use technology vendors and service providers solely to provide services on our behalf, including communications, customer support, website hosting, data processing, and messaging infrastructure. These providers may process information only as necessary to perform services for Maranello Collision Center and are not authorized to use mobile information or messaging consent for their own marketing or promotional purposes.

5. When Information May Be Disclosed

We may disclose information when reasonably necessary to:

Service providers operating systems or services on our behalf.
Insurance companies or other entities involved in a claim or repair when necessary to provide
services requested by the customer or when otherwise authorized.
Professional advisers when necessary for legitimate business or legal purposes.
Government authorities or other parties when required by law, legal process, or to protect
rights, safety, or property.
A successor organization in connection with a merger, acquisition, sale, restructuring, or similar business transaction, subject to applicable law.

Regardless of the above, mobile phone numbers and SMS/MMS consent information are not shared with third parties or affiliates for marketing or promotional purposes.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate website functionality, understand website traffic, improve user experience, and measure website performance.

Your browser may allow you to control or disable certain cookies.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, comply with legal obligations, resolve disputes, protect our business, and fulfill the purposes described in this Privacy Policy.

8. Information Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

No electronic transmission or storage system can be guaranteed to be completely secure.

9. Your Choices

You may contact us to request that we update or correct personal information associated with you. You may stop receiving SMS/MMS communications at any time by replying STOP. You may also contact us regarding privacy questions or communication preferences using the

information below.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of websites or services that we do not operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised effective date.

13. Contact Us

For questions regarding this Privacy Policy, your personal information, or our SMS/MMS messaging practices, contact:

Maranello Collision Center

5795 S Dixie Hwy

South Miami, FL 33143

United States

Phone: 305-665-7556

Email: Customer@MaranelloCollision.com

Website: www.maranellocollision.com