Terms & Conditions

Terms & Conditions

Effective Date: August 15, 2026

 

These Terms & Conditions (“Terms”) govern your use of the Maranello Collision Center website and participation in communications and services provided by Maranello Collision Center (“Maranello,” “we,“us,” or “our”).

 

By using our website, you agree to these Terms. Participation in our SMS/MMS messaging program is optional and subject to the additional messaging terms described below.

 

1. Website and Services

 

The Maranello Collision Center website provides information about collision repair, vehicle repair services, insurance claims assistance, appointments, customer support, and related services.

 

Information available on the website is provided for general informational purposes and may be updated from time to time.

 

Submitting a website form or communicating electronically with Maranello Collision Center does not by itself create a repair agreement or guarantee the availability, scope, timing, or price of any service.

 

Specific repair work, estimates, authorizations, insurance matters, payments, warranties, or other services may be subject to separate documents or agreements.

 

2. SMS/MMS Messaging Program

 

Maranello Collision Center offers an optional SMS/MMS customer communication program. 

 

Customers who provide express consent may receive messages relating to:

• Appointment confirmations.

• Appointment reminders.

• Scheduling or rescheduling requests.

• Repair or service status updates.

• Customer service communications.

• Responses to questions or requests for assistance.

• Other communications directly related to services requested from Maranello Collision Center.

 

The program is intended for customer care and service-related communications.

 

3. Consent to Receive Messages

 

Customers may opt in through an authorized Maranello Collision Center consent process, including a website form that requests a mobile number and provides a separate option to consent to SMS/MMS communications.

 

SMS/MMS consent is voluntary.

 

Consent to receive SMS/MMS messages is not a condition of purchasing goods or services from Maranello Collision Center.

 

By opting in, you represent that you are the owner or authorized user of the mobile number provided and authorize Maranello Collision Center to send service-related SMS/MMS messages to that number.

 

4. Message Frequency

 

Message frequency varies based on appointments, repair status, service activity, customer questions, and your interactions with Maranello Collision Center.

 

Multiple messages may be exchanged during an active appointment, repair, claim, or customer service interaction.

 

5. Message and Data Charges

 

Message and data rates may apply.

 

Your wireless carrier's messaging and data rates, terms, and conditions may apply to messages sent or received as part of this program.

 

Maranello Collision Center does not charge a separate fee for participation in the SMS/MMS messaging program.

 

6. How to Opt Out

 

You may cancel SMS/MMS communications at any time by replying:

STOP to a message from Maranello Collision Center.

 

After submitting an opt-out request, you may receive a final message confirming that you have been unsubscribed.

 

After your opt-out request is processed, no further SMS/MMS messages will be sent through the messaging program unless you subsequently provide new consent.

 

Opting out of SMS/MMS communications does not prevent you from contacting Maranello Collision Center through telephone, email, our website, or other available channels.

 

7. Help

 

For assistance with the SMS/MMS messaging program, reply: HELP to a message from Maranello Collision Center.

 

You may also contact:

• Phone: 305-665-7556

• Email: Customer@MaranelloCollision.com

 

8. Mobile Number Responsibilities

 

You are responsible for providing an accurate mobile number that you are authorized to use. 

 

If your mobile number changes or is transferred to another person, you should opt out or notify Maranello Collision Center so that our records can be updated.

 

9. Delivery of Messages

 

Wireless carriers and messaging networks are outside the control of Maranello Collision Center.

 

Delivery of SMS/MMS messages may be delayed, unsuccessful, or unavailable due to carrier networks, device compatibility, outages, technical issues, or other circumstances.

 

Carriers are not liable for delayed or undelivered messages.

 

10. Privacy

 

Your participation in the SMS/MMS program is governed by our Privacy Policy:

 

www.maranellocollision.com/privacy-policy

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Maranello Collision Center does not share, sell, rent, or provide mobile phone numbers or SMS/MMS messaging consent data to third parties or affiliates for marketing or promotional purposes.

 

11. Acceptable Use

 

You agree not to misuse the website, messaging services, or communication channels, including by attempting to interfere with systems, transmit malicious material, impersonate another person, or use our services for unlawful purposes.

 

12. Intellectual Property

 

Unless otherwise stated, website content, branding, graphics, text, photographs, and other materials owned by Maranello Collision Center are protected by applicable intellectual property laws.

 

Nothing in these Terms grants permission to use Maranello Collision Center trademarks, branding, or proprietary materials without authorization.

 

13. Third-Party Services and Links

 

Our website or services may reference or integrate with third-party websites, insurance providers, manufacturers, technology providers, or other external services.

 

Maranello Collision Center is not responsible for the content, availability, or independent practices of third-party websites or services.

 

15. Disclaimer

 

To the extent permitted by law, the website and its informational content are provided on an “as available” basis.

 

Information on the website should not be considered a final repair estimate, insurance determination, warranty commitment, or contractual promise unless expressly provided in an applicable written agreement.

 

16. Limitation of Liability

 

To the extent permitted by applicable law, Maranello Collision Center will not be responsible for indirect, incidental, special, or consequential damages arising solely from use of the website or inability to receive electronic communications.

 

Nothing in these Terms limits rights or remedies that cannot legally be limited under applicable law.

 

17. Changes to These Terms

 

We may update these Terms from time to time, including changes required by law, telecommunications requirements, or modifications to our services.

The updated Terms will be posted on this page with a revised effective date.

 

Continued use of the website after an update constitutes acceptance of the revised website Terms. Material changes affecting SMS/MMS participation will be implemented as required by applicable law and messaging requirements.

 

18. Governing Law

 

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where otherwise required by applicable law.

 

19. Contact Information

 

Questions about these Terms or our SMS/MMS messaging program may be directed to:

 

Maranello Collision Center

5795 S Dixie Hwy

South Miami, FL 33143

United States

Phone: 305-665-7556

Email: Customer@MaranelloCollision.com

Website: www.maranellocollision.com